The second-hand marketplace Users Share Displeasure About Size Changes

Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.

This online marketplace has revised its sizing categories for female and kids' apparel but did not contact all users about the change.

Social Media Response

Countless users and merchants have taken to social media saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.

The platform stated the new system was more in line with similar services.

The platform has recommended to examine their items and adjust the sizing manually if necessary, causing user dissatisfaction.

Measurement Approach Modifications

Previously, the sizes had both a single numeric size and a letter, such as S/8 or M/10.

The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.

With some products, the sizing has been recategorised - for example a size L was previously a 12 but currently displays as UK 16-18.

Member Experiences

Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

A different member, based in Glasgow, said garments she listed with size 14 tags were displaying on the service as measurements 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she stated.

Required Changes

Another shopper, from Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".

"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she explained.

Service Background

The app has more than 100 million members, comprising 18 million UK members.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This represents another occasion where an unanticipated change to the app has proved unpopular: last year, the platform withdrew an update concerning shipment methods after backlash from users.

Chad Green
Chad Green

Lena is een ervaren gids en schrijver die zich richt op de unieke cultuur en geschiedenis van Den Haag.